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Marcus Woodard has extensive experience in various roles, primarily in the performing arts and customer support. Currently serving as an Executive Escalations Specialist at Amazon since August 2014, Marcus assists sellers in resolving escalated issues and enhancing process efficiency. Concurrently, as a Trivia Host and On-Call Manager at Trivia Mafia, LLC since October 2016, Marcus hosts trivia events and coordinates nationwide substitutions. Previous roles include House and Stage Manager at Empire Arts Center, where Marcus managed productions and touring events, and Concessions/Beer Server at Ralph Engelstad Arena. Marcus has also directed multiple theatrical productions for The Greater Grand Forks Community Theatre and Sacred Heart High School. Educationally, Marcus holds a Bachelor of Arts in Theatre from Minnesota State University Moorhead and a Web Development Certificate from Minneapolis College.