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Jeffrey Carroll has over 20 years of work experience, with their most recent role being as a Project Manager at TRITECH Communications since 2015. Prior to that, they worked as a Project Manager at Diversified Media Group from 2013 to 2015, where they were responsible for project/account management functions on assigned Fortune 500 clients for multi-site rollouts. From 2010 to 2013, Jeffrey worked as a Project Manager at American Hi-Res, overseeing the installation of high-end AV commercial and residential projects. At Audio Resolutions, they served as a Project Manager from 2004 to 2010, managing all aspects of installation of custom home audio and video control systems. Jeffrey started their career at BBC Worldwide in 1997, where they initially worked as an administrative assistant and was later promoted to Production Coordinator, managing a team of thirty people responsible for the production, distribution, and billing of all sales materials.

Jeffrey Carroll attended Syracuse University from 1992 to 1996, where they obtained a Bachelor of Arts (B.A.) degree in Radio and Television.