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David Perez is an experienced professional in customer success and account management, currently serving as a Client Success Manager at Ideagen Tritan since May 2023. Prior roles include Customer Success Manager at ProcessMAP Corporation, where David managed customer outreach initiatives and escalations while regularly interfacing with C-suite executives. At UKG, David held dual roles as Customer Success Manager and Lead Account Manager II, overseeing a portfolio of 55 accounts worth $20 million in annual recurring revenue and conducting quarterly business reviews. David's career began at Ultimate Software, where significant responsibilities in account management were held, and further experience was gained at Randstad Sourceright US, Spherion, and The Answer Group, covering various aspects of compliance and team leadership.