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Veena Francis is a Software Quality Assurance Analyst at TripSpark Technologies, with extensive experience in quality assurance from previous positions at Field Safe Solutions and Pharos Avantgard. With a background in electronics and communications engineering from Mahatma Gandhi University, Veena has demonstrated expertise in software testing and support within the telecommunications sector. Proficient in the Agile Software Development Life Cycle, tasks include analyzing test requirements, designing test cases, executing tests using Selenium WebDriver, performing RESTful API testing with SOAP UI, and managing defect logging. Additionally, Veena has experience in deploying and integrating essential systems for mobile networks, mentoring junior staff, and providing client support.