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David Jones has over a decade of experience in technical support and customer service roles across various companies. Currently serving as the UK Support Team Lead and previously as a Technical Support Engineer at Uniguest since June 2018, David has developed strong leadership and technical skills. Prior experience includes positions as a Customer Support Engineer at Netcall Plc from September 2015 to May 2018, a Team Leader at WDS, a Xerox Company from February 2014 to September 2015, and Operations and Product Support at Sword Apak from September 2001 to January 2014. David's expertise encompasses customer support, implementation testing, and data management, complemented by an educational background at Brimsham Green School from 1992 to 1996.