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Keith Fitzgerald's work experience began in 1998 at ZEFER, where they worked as a Software Engineer until 2001. In 2002, they joined TripAdvisor as a Senior Software Engineer and later held roles as Engineering Lead for Social Apps and for the Platform Group. Keith became Director of Engineering for Technology and Architecture in 2009.

Keith Fitzgerald earned a Bachelor of Science (BS) degree in Computer Science from the University of Massachusetts Amherst from 1994 to 1998.