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Shyam Singh Sisodiya is a Senior IT Support Engineer at TriOptus since July 2023, contributing to technological advancements and automation efforts within the company. Prior experience includes a role as a Technical Support Engineer at ShoreWise Consulting, where engagement with Fortune 500 clients and government agencies occurred from January 2021 to August 2023. Earlier positions include Network Support Engineer at Net2Source Inc. from January 2019 to September 2020, Business Development Manager at HDFC Life in mid-2017, and Customer Service Executive at Teleperformance India in late 2013. Shyam Singh Sisodiya holds an M.Sc in Computer Science from Makhanlal Chaturvedi National University of Journalism and Communication, a CCNA certification from RSTForum, and a Bachelor of Commerce from Vikram University.