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Jessica Heaton has a diverse work experience in graphic design and marketing roles. Jessica started their career as a Graphic Design Artist at Nelson Woodcraft/Catholic to the Max, where they developed corporate logos, product designs, and managed print designs. Jessica then moved on to work as a Sr. Graphic Design Artist at Newbrough Photo, specializing in portrait and commercial studio design. At Trinity Road, LLC, Jessica held various roles including Email Marketing Manager, Marketing Manager, Director of Marketing, Senior Managing Director, and currently serves as the Vice President of Marketing. In their current role, they oversee the operations, marketing, and technology departments, focusing on strategic planning and goal-setting to support organizational growth.

Jessica Heaton attended Franciscan University of Steubenville from 2005 to 2009 and obtained a Bachelor of Arts (BA) degree in Graphic Design and Multi - Media Communications. In addition to their degree, they also obtained certifications in Digital Analytics for Marketing Professionals from Coursera Course Certificates. These certifications include "Digital Analytics for Marketing Professionals: Marketing Analytics in Practice" in March 2016, "Digital Analytics for Marketing Professionals: Marketing Analytics in Theory" in December 2015, and "Marketing in a Digital World" in October 2015.