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Steffanie Knell has a diverse work experience that includes roles in customer success project management and operations & knowledge management at Trinity Cyber, starting in 2017. Prior to that, they worked at the United States Department of Defense, where they held positions as a senior sensor operations engineer and executive assistant. Their tenure at the Department of Defense lasted from 2004 to 2017.

Steffanie Knell has a Bachelor's degree in Human Resources Management and Services from the University of Maryland Global Campus. Steffanie also holds a Minor in Cybersecurity from the same university. In addition to their degree, they have obtained a certification in Human Resource Management from the University of Maryland Global Campus. Prior to their bachelor's degree, Steffanie Knell completed an Associate of Applied Science in Business Management from Anne Arundel Community College.