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Felicia Mason's experience includes working as a Quality Assurance Analyst at Bandwidth.com, where Felicia served as the vendor relations lead and participated in the creation of SOP's and Quality Monitoring forms. Felicia also held roles such as Program Director of Radio Station at Cayuga Community College, and an Intern at WLLW The Wall. Currently, at Trimble Inc., Felicia is serving as a Lead Product Owner, Project Manager, Technical Support Manager, Client Services Relationship Analyst, and Client Services Support Analyst.