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Kylie Hetzel has worked for several companies since 2016. Kylie began their career at Harvey Mudd College as a Tutor and Grader in 2016. In 2017, they joined Triden Group as an Intern/Associate Cloud Specialist. In 2019, they moved to Juniper Networks as a Systems Engineering Intern. In 2020, they were promoted to a Sr. Associate Systems Engineer at Juniper Networks. Kylie is currently a Sr. Solutions Architect at Triden Group.

Kylie Hetzel obtained a Bachelor's degree in Mathematics and Computer Science from Harvey Mudd College between 2016 and 2020. Kylie has also obtained several certifications from Juniper Networks and Amazon Web Services, including Juniper Networks Certified Specialist, Security (JNCIS-SEC) (2021), Juniper Networks Certified Associate, Automation and DevOps (JNCIA-DevOps) (2021), Juniper Networks Certified Specialist, Enterprise Routing & Switching (JNCIS-ENT) (2021), Juniper Networks Certified Associate, Cloud (JNCIA-Cloud) (2020), Juniper Networks Certified Associate, Security (JNCIA-SEC) (2020), Juniper Networks Certified Associate, Junos (JNCIA-Junos) (2020), Juniper Networks Certified Design Associate (JNCDA) (2020), and AWS Certified Solutions Architect - Associate (2017).