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Gladys Cabrera-Cruz's work experience includes their role as a Care Manager at Tri-County Care CCO since September 2019. Prior to that, they worked at Harlem United where they held multiple roles, including Case Manager and Director of Outreach from October 2012 to present. In their position as Director of Outreach, they served from January 2012 to 2018.

Gladys Cabrera-Cruz pursued a degree in case management from the University of Phoenix. Their field of study focused on Public Administration and Social Service Professions. The specific start and end years of their education are not mentioned in the provided information.