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Floribella Ponce has extensive work experience in various roles related to quality assurance, software engineering, and customer service.

Floribella currently works at Trextel as a QA Support Engineer starting in June 2023.

Prior to that, they worked at The University of New Mexico Foundation, Inc. in two different roles: Senior Gift Services Specialist from February 2023 to April 2023, and Donor Database Specialist from April 2023 to June 2023.

Before joining the university foundation, Floribella worked at Parallel as a QA Engineer from March 2021 to July 2022.

Floribella also has experience in software quality assurance from previous positions at MenuDrive from July 2020 to March 2021 and reCommerce Brands from April 2020 to September 2020.

Floribella's work experience also includes roles at Lavu Inc. where they worked as a Software Quality Assurance Engineer from June 2019 to April 2020, Entry Software Quality Assurance Analyst from December 2018 to June 2019, Customer Service Team Lead from June 2018 to June 2019, and Customer Care Representative/Tech Support from October 2017 to June 2018.

Additionally, they have experience working at Starbucks as a Supervisor/QASA Leader from December 2015 to November 2017. Overall, Floribella has worked in a variety of positions, demonstrating their adaptability and skills in quality assurance, software engineering, and customer service.

Floribella Ponce is currently pursuing a degree in Computer Information Systems (AAS) with a concentration in Computer Programming from Central New Mexico Community College. Floribella started their studies at the college in an unspecified year and is expected to complete their degree in 2024. In 2020 and 2021, Floribella studied Business/Commerce, General at the same college. Additionally, they obtained a certification in General Business from Central New Mexico Community College in June 2021.

In 2019, Floribella attended CNM Ingenuity, Inc. and studied Full Stack Web Development for a year. Prior to that, they attended The University of New Mexico in 2013 and 2014, where they focused on their Emergency Medical Technician (EMT Basic) certification.

Floribella also holds certifications in various fields. Floribella obtained a Certification of Completion in Deep Dive Fullstack from Deep Dive Coding in December 2019. Furthermore, they are a Certified Tester Foundation Level (CTFL) from ASTQB - Official Page - American Software Testing Qualifications Board. The specific date of obtaining the CTFL certification is not provided.