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Jaala Jones has a varied work experience, beginning in 2012 as a Business Coordinator for Option Care Health. Jaala then worked as an OnSite Business Inspector for TrendSource, Inc. in 2013. In 2016, they worked as a Brand Ambassador for TouchPoint360 | In-Store Retail Execution and Consulting. In 2018, they were a Brand Ambassador Harmony for Focus Servicing LLC. In 2019, Jaala worked as a Field Inspector for WeGoLook, where they completed thorough vehicle inspections and obtained an accurate assessment of the vehicle in the form of a detailed and well-written report. In 2020, Jaala worked as a Title Transfer Agent for Sedgwick, a Snap Reviewer for One Federal Solutions, an Enumerator for the U.S. Census Bureau, and a Retail Store Reviewer for Mahattan Strategy Group. Finally, in 2021 Jaala began working as a Community Health Worker for the Community Health Center Association of Mississippi.

Jaala Jones has a Bachelor of Arts (B.A.) in International Business from Gustavus Adolphus College. Jaala also attended Murrah High School. Jaala has obtained several certifications from LinkedIn, including Project Management Foundations, Project Management Foundations: Budgets, Project Management Foundations: Teams, Building Resilience, Communication Foundations, Critical Thinking for Better Judgment and Decision-Making, Developing Your Emotional Intelligence, Effective Listening, Embracing Unexpected Change, Master In-Demand Professional Soft Skills, Persuading Others, Teamwork Foundations, Why Trust Matters with Rachel Botsman, Writing in Plain Language, Fred Kofman on Managing Conflict, The Six Morning Habits of High Performers. Additionally, they have a Skills Accelerator Project Management Certification from gener8tor.