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Karen Long is an experienced professional with a strong background in customer success, account management, and business development. Currently serving as Manager of Customer Success & Renewals at Trellix since April 2019, Karen has held various roles including Team Lead and Renewals Account Manager. Prior experience includes similar positions at McAfee and a Business Development Specialist role at Zevas Communications. Earlier in the career, Karen worked as a Case Manager at Voxpro and gained valuable skills in customer service as a Waterski Instructor at Camp Runoia. Educational qualifications include a Master of Arts in Language Interpretation and Translation and a Bachelor of Arts in French Language and Literature and English Literature from University College Cork.