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Kaitlyn Phipps is a seasoned professional with extensive experience in quality management, business process improvement, and operational support across various industries. Currently serving as a Senior Quality Manager at TRC Companies, Inc., since September 2023, Kaitlyn drives organizational success through the development and enhancement of quality programs. Previously, as a Proposal Specialist at Kiewit, from June 2021 to September 2023, Kaitlyn led cross-functional teams to create compelling responses to major client requests. Kaitlyn also held roles including Business Process Specialist at Accord Group and Operations Manager at DHI Commercial Roofing, showcasing expertise in process evaluation and operational management. Earlier experience includes positions at Kiewit and Rentokil North America, where Kaitlyn contributed to quality auditing and administrative functions. Kaitlyn Phipps holds a Bachelor’s of Business Administration from Baker University and a certification in Change Management from Cornell University.