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Santosh Kumar has extensive experience in operations and business development, currently serving as Manager of Operations at TravelTriangle since June 2015. Key responsibilities include maintaining relationships with vendors and team members, ensuring quality experiences through conflict resolution, and analyzing data to enhance operational efficiency. Santosh has mentored a team of 25-30 members and focused on familiarizing them with TravelTriangle systems to achieve revenue targets. Prior roles include Assistant Manager and Account Manager at TravelTriangle, where Santosh managed relationships with travel agents and ensured high-quality customer experiences. Additional experience includes business development roles at Sonitek International and ALPHA PHOTO SOFT, as well as coordinating educational initiatives at TATA CLASSEDGE. Santosh holds a Bachelor's degree in Electronics and Communication from BIET.