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Rachael Folland has worked in a variety of roles since 2013. Rachael began as an Assistant Editor at Salt Lake Community College, followed by an Intern at the Arthritis Foundation in 2014. In 2016, they worked as a Communication and Digital Media Intern at Voto Latino, and then as an Administrative Assistant at Mountain Orthopaedics. Rachael then held the role of Marketing Assistant at Empire West Title and Development Coordinator at Management & Training Corporation in 2018. In 2021, they were an Executive Assistant at Savory Restaurant Fund, and most recently in 2022, they have been a Marketing Copywriter and Review Manager at TravelPass Group.

Rachael Folland began their education in 2008 at Salt Lake Community College, where they earned an Associate's Degree in Journalism in 2014. Rachael then continued their education at the University of Utah, graduating with a Bachelor's Degree in Communication and Strategic in 2016.