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James Hellewell has over 20 years of work experience in various roles within the technology and information systems field. Most recently, they have been serving as the Chief Technology Officer at Travelodge Hotels Limited since June 2018. Prior to that, they were the Chief Information Officer at Jack Wills from September 2014 to May 2018. James has also held positions such as Head of Information Systems at Selfridges and Brown Thomas, Programme Manager at Home Retail Group PLC, and Senior Programme Manager at Dixons Carphone. Earlier in their career, they worked as a Project Manager at Bupa Australia & New Zealand and as a Management Consultant at Deloitte & Touche.

James Hellewell attended Victoria University of Wellington from 1990 to 1994, where they obtained a Bachelor of Science with First Class Honours in the field of Science. Additionally, they attended Christ's College in Christchurch, New Zealand, although no specific degree or field of study information is provided for this institution.