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Lorraine Alexander CCP, CIM, CRM is currently the Billing Operations Manager at Travelers Canada. Previously, Lorraine Alexander was the Agency Accounts Leader at RSA Canada and Manager at MLCF. With experience at PepsiCo as an AR Supervisor, their expertise lies in leadership, performance management, and process improvement. Lorraine holds a degree in CRM from the University of Toronto and in Business Administration from Centennial College.