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Muna Ashkir is a skilled Technical Specialist at TravelBrands, with extensive experience in IT support and customer service across various companies. At TravelBrands since April 2022, Muna handles helpdesk tickets and provides assistance for IT and Telecom issues. Prior experience includes serving as Service Desk Shift Lead at Compugen Inc, managing operations and ensuring customer satisfaction. Muna also worked as a Geek Squad Counter Intelligence Agent, enhancing customer experiences through problem-solving and installation services. Earlier roles include Connected Solution Specialist at Best Buy, where Muna achieved notable sales success, and Customer Service Inbound Sales Consultant at Teleperformance, providing exceptional service to international clients. Educational background includes a Service Analyst degree from Seneca Polytechnic and training from NPower Canada.