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Badica Ioana Maria is a proficient data entry operator at Transuniverse Forwarding since June 2023, focusing on invoice processing and client communication. Previous experience includes roles as a commercial assistant at Mobicell and Stationery RIK, where responsibilities encompassed customer service, inventory management, and complaint escalation. Additional experience as a sales representative at Universitaria bookseller involved managing inventory and providing personalized book recommendations. Early career experience as a dispatcher at Metropolitan Guard Protect included monitoring alarm systems and surveillance. Badica attended Software Development Academy in 2022 and holds a licentiate degree from Tomis University in Tourism, Trade, and Services. Skills developed include analytical thinking and problem-solving.