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Carlos Portocarrero is a Product Manager at TransUnion, specializing in Consumer Service platforms. With a background in Artificial Intelligence consulting and business development, Carlos is dedicated to using technology and strategic processes to enhance customer service experiences. With previous experience in companies such as GBM as a Service, Cognitiva IBM Watson, and Liberty Costa Rica, Carlos brings a wealth of knowledge to their current role. Their education includes a degree in Business Administration with a focus on Marketing from Universidad Católica Redemptoris Mater.