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Mohammad Simpatik is an experienced professional in technical operations and management, currently serving as a Technical Operations Manager at TransTRACK since July 2021, where the focus is on developing strategies in response to significant company growth. Prior roles include Operations Executive at TransTRACK, enhancing customer service responsiveness, and Fitment & QC Lead at Cartrack Indonesia, where responsibilities involved QA/QC, improving technician skills, and scheduling. Earlier experience spans positions such as Marketing at Pepaya Production, Service Center Specialist at Micropack Technology, and various technical support roles at KOMPAS GRAMEDIA, covering server administration, networking, and automatic publishing workflows.