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Armando Navarrete Tepozteco has over 13 years of experience in the telecommunications field, currently serving as Backbone Support Coordinator at Flō Networks since August 2010. Previous roles at Flō Networks include Engineer Support, Supervisor of Transport Network, and Senior NOC Engineer, focusing on troubleshooting for commercial client services in routing, switching, and fiber optic transmission equipment. Prior to Flō Networks, Armando worked as a Field Engineer at Cerber Telecomunicaciones from March 2007 to August 2010, handling testing and delivery of WDM links. Armando holds a degree in Electrical and Electronic Engineering from Tecnologico de Estudios Superiores de Ecatepec (2000-2005) and is CCNA certified.