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Mark Hancox is a seasoned professional in transport and economic analysis, currently serving as the Metrolink Performance Manager at Transport for Greater Manchester since March 2018. Mark has developed the 'Ticketing Data Hub' using React.js, enhancing ticketing insights for TfGM employees. Previous roles at TfGM include leading ticket sales analysis and customer behavior research. Mark's prior experience as a Graduate Transport Planner at Jacobs provided expertise in transport modeling and economic appraisal. Academic credentials include an MA in Transport Economics from the University of Leeds and a BA in Economics for Business from Leeds Beckett University.