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Ed Stephens MIWFM is an experienced professional in contract management and facilities management, currently serving as a Contract Manager at Transport for Greater Manchester since June 2019, overseeing soft services contracts including cleaning and security. Previous roles include Key Account Manager at AM Services Group, where oversight of FM contracts for Toyota motor manufacturing took place, and Regional Key Account Manager at The MSS Group, managing soft FM services across multiple sites. Early career experiences include positions in security training and compliance, as well as roles in safety management and operations support. Ed holds a Level 5 Diploma in Business Leadership & Management and has a background in aircraft maintenance as a Junior Technician in the Royal Air Force.