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Clare Hooper is an experienced professional with a diverse background in customer support, team leadership, and administrative roles. Currently serving as a Customer Support and Disputes Deputy Manager at Transport Exchange Group since July 2022, Clare specializes in handling member inquiries and maintaining service level agreements and key performance indicators. Prior experience includes leading a team at WeAnswer, where Clare managed call flow and escalated complaints, and held various administrative roles at Woods Valldata and Executive Jet Support Ltd., focusing on client communication and operational support. Clare has a strong foundation in compliance, training, and mentoring, complemented by education from Ralph Allen School.