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Keira O Hanlon is an experienced professional with a career in customer service and relationship management. Currently serving as a Relationship Manager at TransferMate Global Payments since August 2015, Keira specializes in managing customer experience, providing advice to both corporate and private clients, overseeing new client activation, monitoring exchange rates, and addressing payment queries. Prior to this role, Keira worked at Intellicom Clonmel from September 2009 to June 2015 as an Accounts Customer Service Representative and Coach, where responsibilities included assisting in account and technical services, coaching new customer service representatives, performing credit checks, and supporting agents in meeting key performance indicators. Keira holds a Cache Diploma in Childcare & Education from Waterford College of Further Education and completed education at Scoil Mhuire Carrick On Suir.