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Joe Diaz has a diverse work experience spanning various roles and industries. Joe is currently the Vice President of Customer Success at Transeo, where they collaborate closely with strategic accounts to drive their success. Prior to this, they served as the Director of Customer Success at Transeo, where they facilitated onboarding and training programs for team members and provided strategic consulting to optimize client implementations. Before joining Transeo, Joe was the K12 CS Director at Kognito, where they managed the K12 Client Success team and led professional development initiatives. Joe also held the role of Senior Manager of Client Experience at Kognito, where they managed a portfolio of top-level clients and led renewals planning. Earlier in their career, Joe worked at Learning Ally as an Implementation Success Manager, where they provided support and guidance to clients and delivered impactful training. Joe also worked at Discovery Communications, serving as the Manager of Customer Experience and a Professional Development Specialist. In these roles, they developed strategic customer experience plans, implemented community programs, and facilitated professional development training sessions. Joe began their career as a Jr. Account Executive at Charlotte Dobbs and Company, where they managed fundraising accounts for political candidates and served as a public relations liaison. Joe also worked as a Site Supervisor at the City of Fontana. Overall, Joe Diaz has demonstrated strong leadership skills, a focus on customer success, and a track record of driving client satisfaction and retention.

Joe Diaz earned a Bachelor's Degree in Political Science from UCLA between the years 2004 and 2006. Joe later pursued a California Multiple Subjects Teaching Credential in Elementary Education and Teaching from California State University, Fullerton. This was achieved from 2009 to 2010.