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Lieke Luijten is a seasoned professional in business process improvement and analytics, currently serving as a Business Process Improvement Manager at Transdev Nederland since February 2023. Prior to this role, Lieke worked as a Business Analyst at De Mandemakers Groep (DMG) from January 2022 to February 2023 and held the position of Business Process Manager at ASSA ABLOY Entrance Systems Nederland from September 2018 to December 2021. Early career experience includes a leadership role at Eetcafé Hier is 't and an internship at ASSA ABLOY Entrance Systems Nederland. Additionally, Lieke co-founded AnApply, focusing on marketing strategies, and contributed to the Synergy Study Association as a committee member. Educational qualifications include a Master's degree in Strategic Management from Tilburg University and a Bachelor's degree in Business Administration from Radboud University.