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Darren Jones is an experienced professional in the field of information technology and infrastructure management. Currently serving as the Infrastructure Lead Technician at Transdev Ireland since May 2020, Darren oversees shift briefings and tool verification for a multi-disciplined team focused on infrastructure maintenance. Previously, as a Networking and Telecommunications Specialist at Transdev, Darren was responsible for the maintenance of Dublin light rail infrastructure. Prior to that, Darren worked as a Support Specialist at SoftCo, providing first-line technical support and managing customer inquiries. An earlier role as a Support Analyst at Advance Systems further developed Darren's expertise in software support and incident management. Darren's career began as a Driver/PA at Enable Ireland, emphasizing personal care and safety for patients. Darren holds a Bachelor of Science in IT Management from Technological University Dublin.