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Quynh Anh has a diverse background in customer service and tourism management, with experience in various companies including transcosmos Vietnam Co., Ltd, Vincom Retail, and Digi Uni Việt Nam. They have a Bachelor's degree in Tourism and Travel Services Management from Ho Chi Minh City Open University. Their career started with an internship at BenThanh Tourist Company and freelance writing at BCA SOLUTIONS LLC. Additionally, they have worked at CGV* Cinemas as a staff member.