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Vanessa Flores Giles serves as the Corporate Strategy Officer and Chief Information Officer at Transcend since April 2022. As a Small Business Owner at VFG Creations LLC since January 2014, Vanessa offers services in website creation, Spanish translations, content creation, and SEO, successfully growing the business through networking and social media. Previous experience includes serving as PS IT Program Manager at NCR Corporation and as a contractor at Meijer, where Vanessa coordinated software and hardware rollouts and enhanced user experience for various projects. Roles also include Director of Fund Development & Cultural Events at the Hispanic Center of Western Michigan, where responsibilities encompassed public relations, communications management, volunteer coordination, and fundraising. Additional experience spans administrative and marketing positions with companies such as Signature Associates, Lazo Cultural Newspaper, Grand Rapids Area Chamber of Commerce, and Citadel Broadcasting.