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Marshall Grissom has over 20 years of experience in the IT industry. From 1999 to 2007, they worked as an IT Systems Technician at Weyerhaeuser/EDS. In 2008, they joined Holland America Line as a Service Desk Analyst/System Administrator and worked there until 2010. During the same year, they also worked at Transaction Network Services as a System Administrator Team Lead and Helpdesk Analyst.

Marshall Grissom's education history includes attending Bates Technical School. However, no specific details about degree or field of study are provided.