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Lydia Humphrey is a seasoned professional in payment processing and technical solutions, currently serving as a Senior Processing Payments Engineer and Team Lead at Transaction Network Services since September 2016. In this role, Lydia participates in all project lifecycle stages, contributing to pre-sales, requirements analysis, design, documentation, testing, implementation, and post-implementation support. Previously, Lydia worked as an EFT Analyst, where responsibilities included technical ownership of new payment software applications and impact analysis for various card schemes. Lydia has a strong background in customer support and project management, beginning their career at Cardtronics in roles such as Senior Test Analyst and Customer Care Executive, and earlier at Arista Tubes as an Account Executive.