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Derek Shu is an experienced professional in the Information Technology and FinTech industries, currently serving as the Global Revenue Operations Manager at Transaction Network Services since December 2014, with a focus on network security, data communications, and Infrastructure as a Service (IaaS). Prior roles include Sales Support Manager and regional Sales Support Manager for APAC, where significant achievements include successfully migrating the CRM system for the APJ Region from Microsoft Dynamics CRM to Salesforce.com. Earlier experience includes positions such as Sales Operations Analyst at Citrix, where sales compensation analysis was performed, and customer service roles at Time Inc. and Alterego Networks Ltd. Derek Shu holds a Bachelor of Commerce in Hospitality and Tourism Management from Ryerson University and completed professional development through Trailhead by Salesforce.