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Joseph K.'s work experience includes a Vice President of Strategy and Analytics role at TRAKAmerica since 2015. Prior to this role, they worked at JPMorgan Chase & Co. as a Vice President and Senior Operations Manager in Auto Finance Collections from 2014 to 2015. From 2009 to 2014, Joseph served as Vice President of Performance Management in Legal Collections at TRAK America. Joseph was also the Director of Operations in Legal Collections at Borack & Associates from 2008 to 2009. Before that, Joseph worked at CitiFinancial, NCO Financial Systems, NCO Financial, Washington Mutual, JPMorgan Chase/Bank One, and Cellular One (Southwestco) in various managerial and leadership positions.

Joseph K. obtained their Bachelor of Science degree in Human Biology from the State University of New York at Albany between the years 1992 and 1996. Joseph then pursued further education and obtained a Master of Business Administration (MBA) degree with a focus on Accounting from the University of Phoenix. Further information regarding start and end years for the MBA program is not provided.