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Alicia Janowitz is an accomplished financial services professional with extensive experience in customer service and treasury operations. Currently serving as a Financial Services Associate at Trajan Wealth LLC since March 2023, Alicia's prior roles include Senior Specialist in Treasury Operations and Customer Advocate at Carvana, where exceptional skills in empathy and complex problem resolution were demonstrated. With foundational experience in customer service from positions at Hawaii Mainland Administrators and Paychex, as well as advisory experience as an Insurance Agent at USAA, Alicia has consistently showcased the ability to maintain high-quality performance standards and provide effective support and training for peers and newcomers. Alicia holds a background in General Studies from Phoenix College.