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Jay Davies serves as the Head of Engineering, Reliability & Operations at Trainline since November 2017, overseeing the Reliability & Operations Engineering function and ensuring the performance and reliability of the Trainline platform, which handles significant online ticket sales. Prior to this role, Jay held several positions at ASOS.com from August 2011 to October 2017, including Head of Platform Reliability & Operations and Infrastructure Lead, where responsibilities encompassed technical leadership, incident resolution, and project delivery for core and e-commerce infrastructure. Earlier experience includes positions at Rakuten, where Jay worked as a Senior Web Systems Engineer at PLAY.com, focusing on systems administration for Microsoft Windows Server and web applications.