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Federico Joly is an experienced IT professional currently serving as a Senior Systems Engineer at Trainline since September 2022, after previously holding the position of Workplace IT Support Engineer. Prior to Trainline, Federico worked at Ocado Technology from August 2018 to September 2022 as an End User Computing Engineer 3, along with a role as a Technical Support Specialist. Federico's earlier experience includes over eleven years at SUPERIOR ENERGY SERVICES S.A. as IT Client Services Support in Argentina, managing IT operations across the country. Federico began their career at NET Informatica as a Computer Technician/Webmaster. Educational qualifications include a Diploma in Information Technology from Macquarie Education Group Australia in 2018, various music industry diplomas, and additional studies in audio engineering and technology.