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Matt Smith began their career in 1993 as a Business Banking Officer at Lloyds Bank. Matt then moved to Europol International PLC, London in 1999 as a Senior Account Manager. In 2010, they joined AMT Training as a Client Services Manager and was later promoted to Head of Client Services. In 2021, Matt Smith began their current role as Client Services Manager at Training The Street. In this role, they act as the main communication point between client based L&D teams and managers and trainers. Matt is responsible for course outline design, client requests and customization, logistics management, smooth running of the program delivery, and feedback and post program evaluation.

Matt Smith attended Hall Mead, Upminster for an unspecified amount of time. No degrees or fields of study are specified. No additional certifications are listed.