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Greg Banks has extensive experience in technical support and customer service. Currently serving as a Tech Support Specialist - Tier 2 at TrailerCentral since November 2022, Greg previously held various roles at Ruoff Mortgage from May 2020 to September 2022, including IT Help Desk/On-Site Support Specialist and Loan Butler Live Chat Specialist, where responsibilities included troubleshooting technical issues and providing borrower support. Greg also worked as an Insurance Specialist, processing mortgage insurance certificates and ensuring loan accuracy. Prior experience includes positions at Lowe's Companies, Inc. as a Head Cashier and Customer Service Associate, managing employee schedules and addressing customer concerns. Greg holds a High School Diploma from Suttons Bay Senior High School, graduated in 2012.