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Mark Hancock has a diverse work experience, with their most recent role being the Chief Executive Officer of Trail Life USA since 2014. Mark was also the Chief Operating Officer of the organization from 2013 to 2014. Prior to that, they held the position of President at Direct Finance, LLC from 1998 to 2014. Mark has also worked as a Satellite Professor at International Seminary from 2011 to 2012 and as an Adjunct Professor at Daytona State College in 2009. Additionally, they served as a Global Event Director for various ministries from 1998 to 2005 and founded and served as President of Mark One Advertising from 1982 to 1997. Mark also worked as a Marriage and Family Therapist at Dove Clinical Services from 1993 to 1995.

Mark Hancock earned a Bachelor of Arts (BA) degree in English Language and Literature from Mercer University, where they studied from 1978 to 1982. Later, they pursued a Master of Arts (MA) degree in Mental Health Counseling/Counselor from the University of Central Florida. The exact start and end years of their master's degree program are not provided.