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Stephen Wood is a retired professional with extensive experience in the transportation industry, specializing in logistical operations, planning, and customer solutions. Stephen’s recent role at Tracsis Traffic Data involved enhancing customer satisfaction through innovative surveys. Prior to retirement, Stephen served as a Senior Customer Solutions Planner at Rail Operations Group, where success included establishing a short-term planning team that significantly improved operational productivity. Experience also includes consulting roles at Tracsis Rail Consultancy and contributions to Alzheimer’s Society as a caregiver. Stephen’s career began in operational planning with DB Schenker and continued with Network Rail, where pivotal relocations and optimizations were implemented.