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Melissa McDonald is an experienced professional in customer success and solutions management, currently serving as a Customer Success Manager at Trackunit since January 2022. Prior to this role, Melissa held various positions, including Solutions Manager at ZTR Control Systems, where technical support for telematics solutions was provided to heavy equipment OEMs, and Software Solutions Specialist at FlexITy Solutions Inc., focusing on tailored software solutions for client needs. Previous experience includes roles as an Enterprise Software Solutions Specialist at OnX Enterprise Solutions, Software Licensing Specialist at ThinQ Technologies, and Account Manager at SaltSpring, where new business development and customer-centric solutions were emphasized. Melissa's educational background includes a degree from Western University.