Dustin Culhane currently serves as the Customer Support Team Lead for North America at Trackunit, a role that emphasizes shaping customer support processes and ensuring high levels of customer satisfaction. Previously, Dustin worked as a Senior Technical Support Specialist, collaborating with various teams to enhance customer experiences. Prior to Trackunit, Dustin spent a decade at Apple in multiple roles, including Creative Pro, where fostering customer education on Apple’s ecosystem was paramount, and Genius, where technical mentoring and problem resolution were key responsibilities. Early experience includes positions at TD Canada Trust as a Contact Center Specialist, Rogers Communications as a Sales Representative, and Mac Outpost, where Dustin focused on customer service and technical repairs.
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