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Priyal Porwal currently serves as a Customer Success Manager at Trackier, starting in March 2023, after a tenure at NoPaperForms from February 2020 to January 2023, where Priyal held multiple roles including Associate Manager - Customer Success, Product Consultant, Customer Success Analyst, and Management Trainee in Customer Success. Priyal's expertise includes critical thinking for problem-solving, developing performance improvement strategies, enhancing client relationships, and ensuring client retention and growth through a consultative approach. Priyal holds a PGDM in Marketing from Jaipuria Institute of Management, obtained between 2018 and 2020.