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Alejandro Albi is an accomplished professional with extensive experience in sales, customer success, and team leadership within various industries. Currently serving as the Head of Sales - Customer Success at Trackdesk, Alejandro focuses on enhancing customer experience and establishing sales processes in a startup environment. As the founder of Experiability, Alejandro shares insights on customer experience and project management through video and blog content. Previous roles include Revenue Director at Walk the Room, where Alejandro led a sales team and introduced a customer experience strategy, and Account Director at Ipsos Czech Republic, overseeing multi-country projects and driving significant business growth. With a solid educational background in psychology and business, Alejandro combines diverse skills in management, strategic planning, and customer-focused initiatives.