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Soledad Osorio Chávez started working as a Community Manager for TrackChain in May 2021. Prior to that, between August 2018 and January 2019, they worked as a Specialist in Sales and Marketing for Corporativo culinario Green Icon.

Soledad Osorio Chávez obtained their licenciatura degree from the Instituto Tecnológico Superior de Teposcolula from 2014 to 2018. In addition to their degree, they have completed various certifications from Platzi, including courses on marketing strategies in social media, customer service and user support, technical SEO, email marketing, introduction to SEO, digital marketing automation, B2B commercial strategy, and introduction to digital marketing. These certifications were obtained between March 2021 and September 2021.